Question 1

What is the Higher Certificate in Information Systems Support?

Accepted Answer

The Higher Certificate in Information Systems Support is an entry-level qualification that provides foundational knowledge and skills in IT systems, computer architecture, and basic programming. It is designed to prepare students for junior roles in the field of information technology.

Question 2

What is the duration of the Higher Certificate in Information Systems Support?

Accepted Answer

The duration of the Regenesys Higher Certificate in Information Systems Support is 1 year.

Question 3

Why pursue the Regenesys Higher Certificate in Information Systems Support?

Accepted Answer

This qualification equips students with essential IT knowledge and practical skills, making it ideal for those starting a career in technology or planning to pursue further studies in information systems.

Question 4

What is the structure of the Regenesys Higher Certificate in Information Systems Support?

Accepted Answer

The Higher Certificate in Information Systems Support is an NQF Level 5 qualification with 125 credits. It includes 13 core modules that cover subjects such as computer systems, programming, networking, hardware support, and database management.

Question 5

Who should take the Higher Certificate in Information Systems Support?

Accepted Answer

This qualification is suited for recent high school graduates, career changers, or anyone interested in gaining practical IT skills to enter the tech industry at a junior level or to advance their current knowledge.

Question 6

What are the eligibility requirements for enrolment in the Regenesys Higher Certificate in Information Systems Support?

Accepted Answer

Applicants must have a Matric certificate with a diploma or certificate pass. They should also demonstrate competence in Mathematics, Science, English, and communication skills at NQF Level 4. Basic computer literacy and access to an internet connection and IT resources are also required.

Question 7

Can Grade 12 students apply for this qualification?

Accepted Answer

Yes, Grade 12 students can apply, provided they meet the minimum entry requirements upon completing their final examinations.

Question 8

Is computer knowledge essential for pursuing this qualification?

Accepted Answer

Yes, basic computer skills and access to the internet are essential to successfully complete this qualification.

Question 9

What career opportunities are available with a Higher Certificate in Information Systems Support?

Accepted Answer

Graduates of the Higher Certificate in Information Systems Support can pursue entry-level roles such as IT Support Technician, Technical Support Specialist, Network Engineer, Database Administrator, Systems Administrator, and Web Content Administrator.

Question 10

How does the qualification improve job prospects in the IT sector?

Accepted Answer

It develops the practical skills and foundational knowledge employers look for in junior IT professionals, making graduates job-ready for a wide range of entry-level roles.

Question 11

Does the qualification allow for further study?

Accepted Answer

Yes, students who complete this qualification may apply for admission to a related Bachelor's degree in Information Systems or another IT-related field.

Question 12

What learning options are available for the Higher Certificate in Information Systems Support at Regenesys?

Accepted Answer

Students can study through contact learning, online, or distance learning. All modes offer the same curriculum and academic support.Disclaimer: Contact classes will only commence if a minimum of 20 students are registered. If this condition is not met, the contact mode will shift to online or distance learning.

Question 13

Can I work while studying for this Higher Certificate online?

Accepted Answer

Yes, the online and distance learning options provide flexibility, allowing students to balance their studies with part-time or full-time work.

Question 14

Which technologies are used in the online delivery of this qualification?

Accepted Answer

The programme uses secure e-learning platforms, live virtual sessions, and interactive digital tools to deliver course content and assessments.

Question 15

How are exams and assignments conducted for this programme?

Accepted Answer

All assessments, including assignments and exams, are conducted online through secure and accessible digital platforms.

Question 16

What financial support options does Regenesys offer?

Accepted Answer

Regenesys offers a range of financial support options to ensure that cost does not stand in the way of higher education. Through the Regenesys FlexiPay plan, students can choose flexible payment arrangements that suit their budgets. In addition, Regenesys partners with reputable financial institutions to provide funding solutions, making it easier for students to manage their tuition fees.

Question 17

How can I apply for financial support at Regenesys?

Accepted Answer

To apply for financial support, visit Regenesys Student Loans. Review the eligibility and application details, and complete the online application form. Submit the required documents to the Regenesys Student Loan Department for processing. You can also contact the department directly for assistance.

Question 18

What documents are needed to apply for financial support?

Accepted Answer

Applicants must submit the following:ID documentProof of residence (not older than 3 months)Recent salary slips (last 3 months)Income and expenditure statementBank statements (last 3 months)Latest academic resultsProof of registration acceptance from RegenesysTuition fee confirmation

Question 19

Are there additional costs not covered by the financial support?

Accepted Answer

Yes. A once-off initiation fee of R150 to R1050 is payable after loan approval, along with a monthly service fee of R60 during the loan period. These fees may be subject to change.

Question 20

What do the different modes of learning - Contact, Online, and Distance - mean?

Accepted Answer

Contact ModeContact refers to programmes involving face-to-face or personal interaction with teachers or supervisors, through lectures, tutorials, seminars, practicals, supervision, or other forms of required work, which occurs at the institution’s premises or at a site of delivery of the institution (CHE, 2022). All teaching and learning (TLA) is facilitated and designed for face-to-face interaction on campus and generally follows a conventional timetable. This is also known as in-person, face-to-face or on-site teaching, as the educator and students are in the same physical space at the same time. Contact mode includes all learning environments and activities such as lectures, seminars, fieldwork, laboratories, and tutorials. OnlineOnline learning refers to a mode of instruction in which students receive programme materials and interact with instructors and peers in a digitally mediated context or learner management system (LMS), typically via the Internet (adapted from Dung et al., 2023). All learning, teaching and assessment are designed for and happen fully online. Activities are intentionally designed for online and offered synchronously (at the same time) and/or asynchronously (in own time). Online learning may include limited non-compulsory contact time for particular activities (such as study groups) and/or venue-based final assessment. Distance ModeDistance, as a mode of provision, is defined by the Department of Higher Education and Training (DHET) as the interaction with institutional teachers or supervisors which is undertaken through distance education techniques such as correspondence, telematics, learning support centres or the internet. The Distance Education (DE) Policy acknowledges continua of pedagogy and modes and does not consider online as essential to distance education (DHET, 2014). DE is based primarily on a set of teaching and learning strategies (or educational methods) that can be used to overcome spatial and/or transactional distance between educators and students. It avoids the need for students to discover the curriculum by attending classes frequently and for long periods. Rather, it aims to create a quality learning environment using an appropriate combination of different media, tutorial support, peer group discussion, and practical sessions. Institutions opting for distance education as a mode of delivery need to establish systems and processes for decentralised distribution of learning resources, communications, student and learning support, as well as formative and summative assessment. The term’ distance education’ as a mode of provision therefore refers to provision in which students spend 30% or less of the stated Notional Learning hours in undergraduate programmes at NQF Levels 5 and 6, and 25% or less in programmes at NQF Level 7 and initial post-graduate programmes at NQF Level 8, in staff-led, face-to-face, campus-based structured learning activities (DHET, 2014).

Programme Aspect	Details
Qualification Type	Higher Certificate
NQF Level	Level 5
Duration	1 Year
Study Format	Contact, online, and distance learning
Credits	125
Inake Month	February
Accreditation	CHE

Module	Credits
Business Communication 501	10
Database Management Systems 501	10
End-User Computing 501	10
Foundational Personal Mastery	5
Information Systems 501	10
Mathematical Foundation 501	10
Python Programme 501	10
Database Management Systems 502	10
Hardware Support 502	10
Information Systems 502	10
Networking Fundamentals 502	10
Operating System Support 502	10
Web Designing with HTML 502	10
TOTAL CREDITS	125

Higher Certificate in Information Systems Support