About Regenesys:
Regenesys is a leading educational institution in South Africa with a proud history spanning over 25 years. We are passionate about shaping the leaders of tomorrow, nurturing our students to become well-rounded, ethical individuals who can make a lasting impact on society. Our approach to education is both innovative and holistic, ensuring that our graduates are not only knowledgeable but also socially conscious and prepared to thrive in today’s dynamic world.
At Regenesys, our commitment extends beyond our students to our employees. We are a people-driven organisation dedicated to the growth and development of our team members. We believe in creating an environment where our employees can excel both personally and professionally, fostering a culture of continuous learning, collaboration, and empowerment.
Position Overview:
Regenesys seeks to employ a dynamic and welcoming Receptionist to serve as the first point of contact for our organisation. The Receptionist will provide essential administrative support across the company, ensuring the smooth operation of front-desk activities. In this role, you will greet visitors, manage incoming calls, and coordinate front-office duties such as distributing correspondence and managing meeting schedules.
To excel in this role, you should possess a pleasant personality and demonstrate excellent customer service skills. The ability to handle emergencies calmly and efficiently while maintaining a well-organised reception area is crucial. This position may require shift work, so flexibility is a plus. Ultimately, your responsibility will be to ensure that all guests receive a positive welcome and that administrative tasks are executed with the highest quality standards.
Key Responsibilities:
- Greet and welcome guests as they arrive at the office.
- Direct visitors to the appropriate person and office.
- Answer, screen, and forward incoming phone calls.
- Maintain a tidy and presentable reception area, ensuring all necessary stationery and materials (e.g., pens, forms, brochures) are available.
- Provide basic and accurate information to visitors in person, over the phone, or via email.
- Receive, sort, and distribute daily mail and deliveries.
- Uphold office security by following safety procedures and controlling access through the reception desk (monitoring logbook, issuing visitor badges).
- Order and manage front office supplies, keeping inventory up-to-date.
- Update calendars, schedule meetings, and arrange travel and accommodations as needed.
- Keep accurate records of office expenses and costs.
- Perform additional clerical duties such as filing, photocopying, transcribing, and faxing.
Requirements and Skills:
- Proven work experience as a Receptionist, Front Office Representative, or in a similar role.
- Proficiency in Microsoft Office Suite.
- Hands-on experience with office equipment (e.g., fax machines, printers).
- Professional attitude and appearance.
- Strong written and verbal communication skills.
- Ability to be resourceful and proactive when issues arise.
- Excellent organisational skills.
- Strong multitasking and time-management abilities, with the capacity to prioritise tasks.
- A customer service-oriented attitude.
- High school diploma; additional certification in Office Management is a plus.
Working Conditions:
- Typically works in an office environment.
- May require occasional overtime during peak periods.
- May involve extended periods of sitting and using a computer for data entry and analysis.
Note: This job description is subject to change depending on the specific needs and practices of the company.
