The Future of the Insurance Industry in the New Digital Age


May 23, 2019

  • As AI becomes more deeply integrated in the insurance industry, organisations must position themselves to respond to the changing business landscape. Insurance executives must understand the factors that will contribute to this change and how AI will reshape claims, distribution, underwriting and pricing. With this understanding, they can start to build the skills and talent, embrace the emerging technologies, and create the culture and perspective needed to be successful players in the insurance industry of the future.

    The digital revolution is having an unprecedented impact on the future of work, people and learning. Developments in robotics, social media, AI, drones, machine learning, and virtual reality, are changing the requirements of the future workforce. HR professionals in the industry have to find new ways to manage talent – attract, develop, reward and retain, and to inspire passion, innovation, entrepreneurial spirit and excellence.

  • The forum will address the future role of HR in the insurance industry and the challenges faced in the new digital age. By attending this forum you will learn about HR in the insurance industry and the role the function plays in reshaping the future. There are significant challenges when it comes to human resources as the workforces becomes increasingly specialized and feels the pressures of global human capital trends. You will learn that the most effective HR leaders in the insurance industry are those who balance the need for labour and elasticity with the constant drive toward increased productivity and innovation. You will understand that an HR strategy for the insurance industry must reflect the future landscape and an increasingly important factor is automation. The discussion will include the fact that increasingly intelligent machines will redefine the need for human intervention.

    The forum will consist of a number of participants who will each discuss a particular aspect of the future challenges and opportunities faced by HR professionals in the insurance industry. The audience will get an opportunity to direct questions to the forum members and as a result attendees will get their most pressing questions answered.

  • Date: Thursday, 23 May 2019

    Registration: 7am

    Time: 8am-11am

    Venue: Regenesys Business School, 4 Pybus Road (cnr. Katherine Street), Sandton Johannesburg, South Africa

  • Follow Us On Twitter on the day at @RegenesysB

    Hashtags: #RBSTelecoms & #RBSForum & #RegenesysBusinessSchool

Meet the Speakers

Shervarni Govender
Executive Officer: Human Capital
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Charlotta  Mopeli
HR service manager
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Dieter Veldsman
Head: Organisational Effectiveness
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Jacobeth Moroke
HR Business Partner Lead: New Business and Namibia
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Seipati Tsotsotso
Senior HC Business Partner –Africa & Asia
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Thandi Jacobs
Learning Manager
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Gumbi Sipho
Executive HR Business Partner
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Daniel Olifant
Head of Learning and Development
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You can’t afford to miss this forum. 



In partnership with:










For more information contact:

Leazelle Prince,

Call (011)669-5000

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