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Human Resource Management

Programme Overview

 

To provide learners with the required knowledge and skills to work in a administrative environment where the following competence is needed:

  • Demonstrate an understanding of the agenda of meetings.
  • Explain the purpose and objectives of minutes of meetings.
  • Take minutes of meetings.
  • Engage in sustained oral/signed communication and evaluate spoken/signed texts.
  • Respond critically yet sensitively as a listener/ audience.
  • Analyse own responses to spoken/ signed texts and adjust as required.
  • Use strategies to be an effective speaker/ signer in sustained oral/ signed communication.
  • Evaluate spoken/ signed discourse.

What Can You Expect?

 

At the end of this learning programme, the learner will be able to:

  • Plan and prepare meeting communications.
  • Demonstrate an understanding of the agenda of a meeting.
  • Explaining the purpose and objectives of minutes of meetings.
  • Understand how to take minutes of meetings.
  • Conduct professional meetings.
  • Respond critically, yet sensitive, as a listener.
  • Analyse own response to spoken text and adjust as required.
  • Use strategies to be an effective speaker; and evaluate spoken/ signed discourse.

Who Should Attend

 

This generic and/or vocational learning programme is intended for:

  • All persons who need to engage planning and preparing meeting communication.
  • All who need to engage in sustained oral/signed communication and evaluate spoken/signed texts.

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