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Higher Certificate in Business Management in Retail Management

The curriculum of the Higher Certificate in Business Management in Retail Management provides learners with the opportunity to complete a range of relevant management modules which will, upon completion, equip them with the necessary management skills and competency to function successfully in a retail organisation.

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Core Modules

  • Customer Service Management (Credits:20) 
  • Fundamentals of Business Management (Credits:20) 
  • Fundamentals of Financial Management (Credits:20) 
  • Retail Marketing (Credits:20) 
  • People Management (Credits:20) 
  • Personal Mastery (Credits: 5) 
  • Retail Management (Credits:20)

Entry Requirements

  • Matric with certificate or diploma pass
  • Basic computer skills

Programme Structure

The Higher Certificate in Business Management in Retail Management (HBM) is an NQF Level 5 qualification, with 125 creditsThis 1-year qualification consists of 7 compulsory core modules 

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