This course explores the multifaceted ways in which to communicate effectively in the business environment using a wide variety of communication skills.
NQF level: 4
Upon completing this course, you should be able to:
identify the purpose of a text;
use appropriate grammar conventions;
draft and edit a technical text;
recognise errors and check for accuracy;
present the same information in different ways;
use plain language in business;
relate the purpose, content, form, frequency and recipients of a range of reports to the information needs of a selected business;
compile reports related to a selected business function, ensuring content and format are appropriate to information requirements and that reporting deadlines are met; and
liaise with relevant parties and verifying that reported information is in accordance with requirements and purpose of the report.
This programme is accredited by South African Board for People Practices (SABPP). On completion, the following certification will be awarded:
A SABPP Statement of Results will be awarded to all delegates who successfully complete some, but not all, of the unit standards’ portfolio requirements. The Statement of Results will only reflect the unit standards successfully completed; or
A Regenesys Certificate of Attendance will be awarded to all delegates who attended all training sessions, but who do not complete any portfolio requirements successfully.
3 contact days
Professional Business Writing Skills for Managers