The ability to communicate effectively is essential to success. In the modern information age we are constantly bombarded with information of all types. This course has been designed to develop effective written and spoken communication skills.
In the first section of the course focuses on audience analysis, research skills, the writing process, grammar and punctuation skills and identifying the purpose of writing within a specific business environment. Thereafter, we evaluate different business text, their purpose and the format suggested. We look at memos, business letters e-mails, proposals, reports and business plans. Finally, we look at tools and techniques to interpret text. We evaluate visual representations, reading for purpose and the ability to evaluate reliability and bias.
NQF Level: 4
Professional Business Writing Skills for Administrators