Personal management for public servants

The course discusses the concepts related to the implementation of Personal Mastery. We will spend time developing and aligning personal values and beliefs with the organisational strategic objectives, using the methodology of Emotional and Spiritual Intelligence. The final section of this course focuses on the development of a personal leadership development plan. The development of a personal leadership development plan will assist you with the implementation of the principles of Personal Mastery.

Credits: 15

NQF level: 4

Exit Level Outcomes

Upon completing this course, you should be able to:

Discover values and beliefs and connect them to actions;

Create a vision and action plan for work and personal life;

Learn how to observe own behaviour, thoughts, and beliefs;

Determine how thoughts create reality;

Examine the choices and decisions made and the life you have as a result;

Connect self-confidence to internal values and beliefs rather than external incidents;

Create new patterns of behaviour, attitudes and actions; and

Build effective relationships.

Identify and explain various definitions of leadership with examples

Explain the roles and qualities of a leader using examples

Differentiate the concepts of leadership and management using examples

Explain the circumstances when a team leader manages and leads with examples from the work context

Identify various theories of leadership according to theory and practice

Diagnose the leadership approach of the team according to individual needs and organisational requirements

Implement leadership techniques in order to improve group dynamics and achieve objectives

Measure the impact of leadership techniques against organisational requirements

Evaluate the effectiveness of the techniques against theory and practice

Take corrective actions, where appropriate, to improve the effectiveness of the individual or team

Explain the reasons why motivation is important with examples

Identify indicators of motivation, according to theory and practice

Identify own strengths and areas for development, based on self-reflection and feedback

Identify strengths and areas of development of team based on observation and feedback

Compare and contrast two theories of motivation with examples

Identify elements of group dynamics according to theory and practice

Compile an action plan to strengthen the team according to Standard Operating Procedures

Obtain commitment from the team to achieve the action plan

Execute implementation according to the action plan

Monitor the implementation of the plan and amend it accordingly

Observe group dynamics and reflect on it according to theory and practice

Provide feedback to each member of the team according to observation

Give recognition to team members who have contributed to the development of the team


This course is accredited by the Public Service Sector Education and Training Authority (PSETA). On completion, the following certification will be awarded:

A PSETA Statement of Results will be awarded to all delegates who successfully complete some, but not all, of the unit standards’ portfolio requirements. The Statement of Results will only reflect the unit standards successfully completed; or

A Regenesys Certificate of Attendance will be awarded to all delegates who attended all training sessions, but who do not complete any portfolio requirements successfully.


3 contact days

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Personal management for public servants

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