The qualification provides a framework for learners to develop skills that will enable them to become competent in End User Computing. It introduces theoretical concepts of End User Computing and requires the application thereof, to develop a range of skills that will enable learners to be better-informed workers in their chosen industry.
It is intended to empower learners to acquire knowledge, skills, attitudes and values required to operate confidently in the End User Computing environment in the South African community and to respond to the challenges of the economic environment.
Programme structure
The National Certificate: IT End User Computing NQF Level 3 (135 credits) is a 12- month certificate which provides skills that will enable learners to become competent in End User Computing. The qualification consists of:
Pre-Assessment: Pre-assessment of proposed learners is undertaken to identify current qualifications and experience and may result in reduced contact training sessions.
Contact Training Sessions: Ten (10) contact training sessions of approx. four(4) days each = 40.5 days, for comprehensive training – either inexperienced learners or those who do not qualify for RPL.
RPL: Learners may qualify for RPL on specified unit standards – as per SAQA & SETA regulations.
Non-contact duration: Learners will be required to invest the necessary additional hours per module on additional reading, on job practical assignments, and Portfolio of Evidence (PoE) building, with the support of the supervisor and/or coach. A workplace log will be completed in this regard.
Programme modules
Information and Communication Technology (ICT)
MS Word
Internet Explorer
MS Outlook
MS PowerPoint
MS Excel
MS Access
Financial Literacy
Communication
Mathematical Literacy