The field of human resources is essential to any organisation and impacts on all matters affecting performance, and the development of such an asset can be directly beneficial to the organisation’s overall performance and productivity.
This course introduces participants to key human resource management principles, models and processes to manage people effectively and promote high performance in organisations.
This course will benefit entry-level managers, supervisors, human resource team members, entrepreneurs and individuals who require a foundational understanding of human resource management.
Upon completing this course, you should be able to:
Describe human resource management terminology, concepts and principles
Understand factors contributing to the successful management of people in the work environment
Explain why people behave differently in the work environment
Identify relevant legislation pertaining to human resource management
Know the recruitment and selection process
Understand and interpret group dynamics
Explain the purpose, principles and processes of effective performance appraisal
Understand the relevance of the theories of motivation in the context of the work environment
Understand the principles and processes of conflict management
Explain the principles and relevance of emotional intelligence for organisations
Examine the important role that organisational culture and reward systems play in the work environment
A Certificate of Competence will be awarded to all participants who successfully submit and pass their assignments, and exams*
A Certificate of Completion will be awarded to all who successfully submit and pass their assignments
A Certificate of Attendance will be awarded to all who attended the training session
On successful completion of this short learning programme, the participant may be considered for exemption from the equivalent course in the respective qualification, provided that he or she meets qualification entrance criteria. Exemption fees may apply.
2-day course contact time including facilitation and group activities
3-day course contact time with “Personal Finance & Investing” value-add